Case Manager Job Description

Case Managers are responsible for designing, implementing, and tracking patient treatment plans. Their goal is to utilize and maximize human and financial resources for the benefit of patient well-being.

Your Case Manager job description will typically be your first point of contact with your candidate audience. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. 

In a competitive marketplace, you want your job description to stand out so the most qualified candidates will be intrigued and motivated to apply. It’s about making an awesome first impression, and simply throwing together a generic job description won’t cut it. By putting extra time and attention into how you research, draft, and post your job description, you can make a big difference in the quality of applications and resumes you receive back.  

The job description template below will help you get started. Modify the template as needed to fit your particular business and job.

Case Manager Job Description Template

We are searching for a Case Manager who will oversee the collaborative process among patients, health care delivery systems, support systems, and financial reimbursement sources with the goal of helping patients effectively manage their health care. Your role will include developing, following, and evaluating treatment plans for a broad range of patients. 

The ideal candidate will have a strong knowledge of budgeting and patient rights policies, and possess the ability to work with other health and human service workers to facilitate patient progress. A diverse portfolio of cases and case management certification is a plus. 

Case Manager Responsibilities:

  • Manage a diverse range of cases
  • Provide care in an efficient, timely, and patient-centered manner
  • Create service plans and review progress
  • Construct admissions procedures so all patients receive equal quality care in a timely manner
  • Coordinate referrals to other health and human services providers
  • Accurately record case reports
  • Provide cost-effective treatment plans
  • Oversee intake and discharge actions

Case Manager Requirements:

  • Experience as a Case Manager and devising treatment plans
  • Background in health care, social work, or a similar field
  • Strong knowledge of applicable legislative rules and guidelines
  • Excellent communication and interpersonal skills
  • Outstanding problem solving and multitasking abilities
  • Bachelor’s degree or Master’s degree in social work, communications, health care, or related field
  • Bilingual language skills preferred

Wage Information

Median Annual Pay:  $45,142 per year 

The median annual wages for Case Managers in the top roles in which they worked:

  • Mental Health and Substance Abuse Counselor $53,045
  • Social Worker $51,460
  • Mental Health Counselor $45,317

* Source for wage information: Glassdoor