A Restaurant Server, also known as a Waiter or Waitress, helps ensure a quality dining experience for restaurant customers by providing excellent table service.
Your Restaurant Server job description will typically be your first point of contact with your candidate audience. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like.
In a competitive marketplace, you want your job description to stand out so the most qualified candidates will be intrigued and motivated to apply. It’s about making an awesome first impression, and simply throwing together a generic job description won’t cut it. By putting extra time and attention into how you research, draft, and post your job description, you can make a big difference in the quality of applications and resumes you receive back.
The job description template below will help you get started. Modify the template as needed to fit your particular business and job.
Server Job Description Template
We are looking for a motivated Server who can efficiently complete tasks like taking orders, answering menu questions, serving food to customers, handling payment transactions, and clearing tables. A high level of interpersonal skills and a strong interest in customer satisfaction is ideal.
In order to be successful you must maintain a friendly demeanor while working under time pressure and handling several tables at once. Team skills are required as you will be working alongside bussers, cooks, hostesses, and other workers. The ideal server is able to deliver a positive dining experience to all customers, providing service that maintains current customers and helps create new customers through word of mouth.
- Take food and drink orders with accuracy while engaging with customers in a friendly manner
- Thorough knowledge of the restaurant menu in order to answer questions and make proper recommendations
- Prepare tables by setting plates, napkins, utensils, menus, and condiments
- Write, memorize, or enter orders correctly for kitchen staff
- Manage large groups of customers in an efficient and timely manner
- Be attentive to the needs and satisfaction of every customer, and correct any problems
- Collect payments and understand how to split bills in a variety of ways
- Cross-sell and up-sell dessert or drink items as appropriate
- Collaborate with other servers and kitchen/bar staff
- Stamina to work with multiple tables at once
- Opening and/or closing duties requiring proper register documentation
- Experience in a fast-paced and customer-oriented business environment
- Ability to deliver high-quality service when under pressure
- Teamwork and conflict resolution skills
- Sharp memory and order accuracy
- High energy level and stamina
- General math and money handling skills
- Strong attentiveness to customer needs
- Current student or recent graduate
- Reliable for timely attendance
- 2+ years service or hospitality experience
- Guest Center software experience is preferred
Median Annual and Hourly Pay: $21,780 per year/$10.47 per hour
Annual wages for Servers in the top industries in which they worked:
Traveler Accommodation $11.12
Arts, Entertainment, and Recreation $10.60
Restaurants and Other Eating Places $10.37
* Source for wage information: Bureau of Labor Statistics